Why buy from Happybed?

We know buying sex toys online is a very personal decision and there are a lot of retailers to choose from. We strive to earn your trust by focusing on four key areas: a great selection of safe and highly rated products, competitive prices, fast and free shipping, and a focus on privacy.

1. Safe and Highly Rated Products – We sell 100% body-safe products. We take pride in knowing that customers feel confident with every purchase they make at HappyBed. We exclusively sell quality products from reputable manufacturers we know will stand behind the products they sell. Additionally, we test many products in each category and rely on our network of knowledgeable reviewers in order to select high quality toys for our store. 

2. Competitive Prices – We match prices for up to 30 days after your purchase. Just send us an email or reach out through our contact us form for any price match inquiry.

3. Fast and Free Shipping – We provide free shipping with every order. See the shipping section below for more information.

What is your 30 day low price guarantee?

We guarantee the lowest prices for up to 30 days after your purchase. Just send us an email or reach out through our contact us form for any price match inquiry. The price match is based on the total product price including shipping and tax.

Note that we cannot price match with auction websites, out of stock items, or 3rd party Amazon resellers.

Are your products safe?

We sell 100% safe products. We take pride in only offering higher quality toys because we want you to feel confident with every purchase you make on HappyBed. Here are our standards for considering body-safe product materials:

Silicone – Silicone is the most popular safe material because it is soft and non-porous. As long as it is regularly cleaned and is not used with a silicone-based lube, it will remain safe and last a very long time.

Platinum Cured Silicone – A type of silicone that is created when Platinum is added to the liquid mixture before curing. In addition to making the material stronger and more tear-resistant, it allows for products with finer details and more translucent colors. There is no safety distinction between regular silicone and platinum cured silicone.

Stainless Steel – Stainless steel is the primary material used in medical devices because it is non-porous and able to withstand high temperatures to fully disinfect. Unfortunately, inexpensive and knockoff products are commonly labeled as stainless steel but are actually chrome-plated metal that will likely flake off. This is why we only sell stainless steel products from reputable brands and through authorized distributors.

Glass – Glass is the least expensive, non-porous material. While some glasses are more durable than others, they’re all safe to use. The only thing consumers need to be careful of is small chips or cracks that may be difficult to see with your eye but will cause tears or irritation with use.

Hard plastic (referred to as ABS Plastic) – Plastics can be a tricky material to determine the safety of due to additives like phthalates that can be harmful. And since the industry is unregulated, many companies deceptively mislabel their plastic in an effort to drive down product costs. We look for plastics labeled as ABS and from reputable manufacturers.

TPE – TPE Is a silicone-like material that, by itself, is body-safe. However because it is porous, it is not possible to be fully cleaned and will eventually grow bacteria and mold on and below the surface. For this reason, we characterize TPE as unsafe if the product is used for insertion into the body or to come in contact with bodily fluids that will be. When used externally as a masturbator and properly cleaned and dried after each use, TPE from reputable manufacturers can stay free from bacteria and mold-free for 12-24 months. It is important to inspect TPE-based masturbators before each use for any odors or discoloring of the material.

HappyBed considers the following materials as unsafe: jellies, rubbers, soft plastics whether or not they are labeled with phthalates, other plastics like PVC or Vinyl, products with proprietary material labels, and transparent silicones (hint: there are no transparent silicones).

For more information on this important subject, please read our article titled What is a “Body-Safe” Sex Toy.

Are the items from Happybed authentic?

Yes, everything we sell comes directly from the manufacturer or manufacturer-approved distributor.

Will you sell my product?

We’re always looking for great products to offer our customers. If your products are body safe and you can demonstrate that they were created through safe manufacturing processes, please contact us to tell us about your products.

Is your shipping discreet?

Absolutely! We are proud of our unique and distinguished focus on your privacy. Not only do we offer the regular discreet shipping that other leading retailers provide, HappyBed offers two additional services to ensure your package arrives privately.

1. Extra Discreet Packaging – If you select Extra Discreet Packaging at checkout, we will pack your item(s) in a fake power bank box and then inside of our Standard Discreet Packaging for shipment. That way, if someone opens your delivered package, they still won’t know what’s inside.

2. Extra Discreet Shipping with UPS Access Points – HappyBed has integrated UPS Access Point Shipping into our shipping options. Simply choose UPS Access Point Shipping at checkout and have your package delivered to a UPS locker or retail location for pickup.

See our Discreet Shipping page for more information about these services.

How does your free shipping work?

We know you are excited to receive your delivery, so we generally ship orders same day if placed before 1 PM CST, Monday-Friday. We pick shipping methods designed to arrive within 1-3 days to the contiguous United Status, but unplanned carrier or weather delays may occur.

*Shipments to Alaska and Hawaii may take 7-10 business days. 
**Orders containing only lube will ship USPS Ground.

Is billing discreet?

Yes, all charges through Credit Cards and Paypal will show up as:Discreet billing name

(we use an image here so the name is not searchable for your privacy)

Can I pay with gift cards?

Yes, we accept all forms of prepaid gift cards with the Visa, Mastercard, or American Express logos on them. Just enter it as you would a credit card.

Do you accept returns?

Due to the intimate nature of our products, we do not accept returns. This policy is in place to ensure the health and safety of our customers. We will accept returns of incorrect or defective products. See our Return & Cancellation Policies to learn more.

If there is something wrong with the product you received, please Contact Us and we will do our best to make it right. We can also help expedite and work with manufacturers on warranty-related issues. We are committed to making sure every customer is satisfied with their purchase.

How does your rewards program (HappyPoints) work?

You earn HappyBed Reward Points with every purchase. For every dollar you spend, you will earn 2 HappyBed points to use on a future purchase. 100 HappyBed Points can be redeemed for $1 off your next purchase. Points expire 1 year from the day they were originally earned. If you cancel an order or get a refund, you lose the HappyBed points earned for that order.

Who are your trusted reviewers? 

There are a lot of really great sex toy bloggers and reviewers we believe are trustworthy, thorough, and have enough experience that allows them to compare numerous products within each category. We trust the sex toy bloggers and reviewers linked below. We encourage you to read the full reviews on their sites and subscribe to them for information on new products and updates.


Do you work with affiliates? 

Yes please! We are looking for qualified affiliate partners. Contact us to connect. 🙂